Programs – a listing of dancers, singers, routines, and performance times – are important. Not only are they a keepsake, but they let parents know when they can watch the one performer they came to see. More importantly, behind the scenes, programs keep stage hands, lighting operators, and teachers on schedule.
However, printing physical programs was a challenge. The previous system wasn’t set up for it, and the process of downloading information was tedious. Once someone pulled data from the database – a task that often took ten minutes or so – they had to manually add to Word and then format it – remembering to add any last-minute changes and registrations. The whole process took hours.
Additionally, COVID has presented many new challenges for StarQuest. Performances at StarQuest events are managed by the Testbase scheduling module. Before the pandemic, performances were scheduled by type, such as petite solos, junior duet/trios, etc. However, to minimize exposure to COVID, StarQuest decided to schedule by the studio, so that all performers from a studio executed their routines on the same day.
Most of the challenges for StarQuest’s Testbase ultimately relate to the same BIG challenge. Starquest shows are live, so once the competition starts, every second counts. Performers must be registered, categorized, scheduled, and assessed for awards, and those awards tallied, quickly, as an MC reads winners from a Testbase report live on stage at the end of each show.